Service Manager for Langham Gardens

45A Langham Gardens, North Wembley, HA0 3RG

020 3640 7494

Service Manager

Hoffmann Foundation for Autism is a charity whose aim is to provide a safe and enriching environment for people with Autism to develop their full potential.

We are looking for an experienced and highly motivated Service Manager to manage our 6 bed Supported Living service in North Wembley. The successful candidate will be able to demonstrate the delivery of high quality, person-centred care within a Supported Living setting, working to exacting standards and having a visible presence within the service whilst leading, inspiring and motivating the staff teams.

A fundamental aspect of your role will be ensuring, that the day-to-day organisation of individual services allows for the integration of service users into the community to access facilities and take part in activities outside of their home and provide the means to maintain their existing skills and develop their independence. You will ensure that the people we support are supported in a clear, planned, structured and effective way and that effective review systems are in place and work for each individual to support them to achieve their outcomes.

Key responsibilities:
•Manage and lead an established team of support staff including two deputy managers.
•Managing all aspects of running the home including supervision of staff, rotas, care planning, quality assurance, training, budget management, finances and management of medication.
•Excellent knowledge of CQC regulations, ensuring adherence to all CQC fundamental standards.
•Communicating effectively to both internal and external stakeholders
•Have a flexible and adaptable approach Identifying staff training needs and ensuring these are met effectively
•Take part in the recruitment, induction, and training of staff as appropriate
•Supervise and appraise staff on a one-to-one basis. Coaching, mentoring staff and create a culture of ongoing learning and development
•Ensuring that all staff follow and monitor the agreed individual’s person cantered support plan, providing advice on particular approaches to problems
•Set performance targets and monitor the performance of those you line manage in the provision of person-centred, efficiently managed services
•On call responsibilities shared between management

The ideal candidate will:
•Have at least 2 years proven management experience in the social care sector, ideally as a Registered Manager, either in a residential or supported living setting.
•Have experience working with people with Autism and Learning disabilities (challenging behaviour experience would be ideal).
•Have a good track record of managing supported living services effectively and in compliance with CQC standards
•Will have a QCF (NVQ) level 5 or equivalent in Health and Social Care.
•Significant experience in managing and developing care services for people with Autism and learning disabilities
•Ability to build positive relationships with external bodies at a senior level

This is a full-time, permanent post; the salary is £34,000 per annum, the hours of work are 38 hours per week over a 7-day period. If you would like to discuss this role further, please contact Debbie Snooks – Head of Operations on 07809 – 908235 or email

How to apply?

To apply for the role please email your CV to detailing how your skills and experience match the requirements for the role.
If you would like to discuss this role further, please contact Debbie Snooks – Head of Operations on 07809 – 908235 or email 

Download Application Form

Registered Head Office:
Hoffmann Foundation for Autism
4 Gordon Avenue
Middlesex HA7 3QD
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Head Office:
Hoffmann Foundation for Autism
2nd Floor
1a Leeds Place
London N4 3RF
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020 7269 6930

020 7269 6940


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